Rex Black, President

With thirty years of software and systems engineering experience, Rex Black is President of RBCS, a leader in software, hardware, and systems testing. For almost twenty years, RBCS has delivered consulting, outsourcing and training services in the areas of software, hardware, and systems testing and quality. Employing the industry’s most experienced and recognized consultants, RBCS conducts product testing, builds and improves testing groups, and provides testing staff for hundreds of clients worldwide. Ranging from Fortune 20 companies to start-ups, RBCS clients save time and money through higher quality, improved product development, decreased tech support calls, improved reputation, and more.  As the leader of RBCS, Rex is the most prolific author practicing in the field of software testing today.  His popular first book, Managing the Testing Process, has sold over 50,000 copies around the world, including Japanese, Chinese, and Indian releases, and is now in its third edition. His seven other books on testing, Advanced Software Testing: Volumes I, II, and III, Critical Testing Processes, Foundations of Software Testing, Pragmatic Software Testing, and Fundamentos de Pruebas de Software, have also sold tens of thousands of copies, including Spanish, Chinese, Japanese, Hebrew, Hungarian, Indian, and Russian editions. He has written over forty articles, presented hundreds of papers, workshops, and seminars, and given about fifty keynotes and other speeches at conferences and events around the world. Rex is the past President of the International Software Testing Qualifications Board and of the American Software Testing Qualifications Board.

Laurel Becker, Vice President

As Vice President of RBCS, Inc., Laurel Becker is responsible for the company's day to day operations and helps manage each client relationship. Having a strong background in human behavior and psychometric testing, Laurel focuses on usability studies, human factors testing, and consulting team dynamics. She helps clients narrow the gap between their products and human behavior and needs. In addition, Laurel recruits and places highly skilled QA and Test professionals to meet each individual client's unique needs. Laurel works closely with the company's Principal Consultant to ensure the best job fit between the client and the employee.

Laurel received a bachelor of arts degree in psychology from UCLA and a masters of education with a specialty in counseling and guidance from the University of Texas at San Antonio. Prior to joining RBCS, Laurel worked in the fields of clinical and research-oriented application of human behavior skills. Laurel is a Licensed Professional Counselor and a member of the Texas Counseling Association.

Dena Pauletti, Technical Administrator

Dena Pauletti, RBCS’ Technical Administrator, assists with the day to day operations of RBCS, with responsibilities ranging from fulfilling orders and coordinating training courses to helping with the maintenance of e-learning courses and handling licensee relations. Dena has a career history in Software Development, which gives her valuable insight into how to manage every detail of her daily job responsibilities. After earning a Bachelors of Business Administration in Computer Information Systems from Stephen F. Austin State University, Dena began her career as a software developer. She developed and maintained software used by customer business systems and sales force groups for a semiconductor and computer technology company. Dena and her husband moved to Colorado for a few years where she worked as a software developer for a call center system for a local cable company.

After a 9 year career break to focus on being a full time mom, Dena is now enjoying the best of both worlds assisting with RBCS’ operations as well as managing her family’s operations. Hers is often the first voice clients will hear when making initial calls to RBCS. She is also the main point of contact for many of our long-time clients. Her pleasant personality and dedication to customer service lends itself to making the overall client relationship an extremely positive experience right from the start.